Medical Supplies 4 Less Frequently Asked Questions

I'm worried about my privacy, what does your company do to protect it?
How long will it take to deliver my order?
What payment methods do you accept?
How do I return my purchase?
How much will it cost to ship my order?
What are your hours of operation?
I'm having trouble finding a particular product, what should I do?

Question	I'm worried about my privacy, what does your company do to protect it?
Answer	First of all, we understand that many of the products we sell are not typically discussed out in the open. While we hope for more acceptance by everyone, we know that these products help people every day and we are proud to sell them. We do not sell or give your information to marketing companies or other 3rd parties. We do send emails from time to time for promotion purposes, but those emails will always include an option to opt out of receiving further emails.

Question

I'm worried about my privacy, what does your company do to protect it?

Answer

First of all, we understand that many of the products we sell are not typically discussed out in the open. While we hope for more acceptance by everyone, we know that these products help people every day and we are proud to sell them. We do not sell or give your information to marketing companies or other 3rd parties. We do send emails from time to time for promotion purposes, but those emails will always include an option to opt out of receiving further emails.

Question	How long will it take to deliver my order?
Answer	Most of our products will ship the next business day. However, it does depend on the product line and order. Please refer to our delivery page for more information or call one of our representatives at 1 (800) 470-8856

Question	What payment methods do you accept?
Answer	We accept Visa, Master Card, Discover, American Express, Personal/Certified Check and PayPal. We will wait for personal checks to clear before we process and ship your order.

Question	How do I return my purchase?
Answer	Please contact us at 1 (800) 470-8856 (7 days a week, 9am-9pm EST) and ask to speak with the sales representative who helped you with your order. The sales representatives phone number and name will be on the order invoice. A return authorization number will be provided to you, if necessary. The buyer is responsible for shipping the item back at their own cost, and may also be subject to a 15% restocking fee.

Question

How do I return my purchase?

Answer

Please contact us at 1 (800) 470-8856 (7 days a week, 9am-9pm EST) and ask to speak with the sales representative who helped you with your order. The sales representatives phone number and name will be on the order invoice. A return authorization number will be provided to you, if necessary. The buyer is responsible for shipping the item back at their own cost, and may also be subject to a 15% restocking fee.

Question	How much will it cost to ship my order?
Answer	Shipping is free if your order is over $50.00, unless it is clearly labeled otherwise. Products such as stair climbers, stair lifts, vertical lifts, dumbwaiters and walk-in tubs are generally marked as "plus shipping". Shipping charges are calculated at checkout. Extra shipping charges apply to locations in Alaska and Hawaii. Please call us for more information or international orders.

Question What are your hours of operation?
Answer We are available by phone from 9am-9pm EST, 7 days a week. However, you can order online at any time.

Question	What are your hours of operation?
Answer	We are available by phone from 9am-9pm EST, 7 days a week. However, you can order online at any time.

Question	I'm having trouble finding a particular product, what should I do?
Answer	Due to our large selection of medical supplies we understand that sometimes it can be hard to find an item. If you are having trouble, just gives us a call and we'll locate what you are looking for.